When can I call/chat?
For the spring 2021 semester, our chat services will be open Monday, Tuesday, Wednesday, Thursday, and Sunday nights, as well as Sunday afternoons to accommodate students in different time zones.
Our current chat service hours are listed below (all times Eastern):
- Monday: 8pm – 12am
- Tuesday: 8pm – 12am
- Wednesday: 8pm – 12am
- Thursday: 8pm – 12am
- Sunday: 12pm – 2pm and 8pm – 12am
Please visit our Facebook page for any emergency time changes. We try to be as punctual as possible, but server maintenance or volunteers becoming ill may occasionally force us to stop our service on a given night. We apologize in advance. Thank you for understanding.
Chat online by connecting to the chat service at this link. Just sign on, create an anonymous identity, and chat with one of our volunteers.
- Please wait at least five minutes for a response! Sometimes the chat service will tell you that you are connected immediately, but there is a slight delay before we receive your chat request, so please stay online and do not close the window or tab for at least five minutes.
- Please use a computer instead of your phone to chat if possible! We have had a history of interrupted chats due to poor phone connections. If you still want to use your phone to chat, please do not close the chat tab as this will disconnect the chat!
Our call services are temporarily suspended this semester due to low volume. We apologize for any inconvenience this may cause, and we encourage you to chat with us instead.
Occasionally, we may receive a high volume of calls/chats, and we may not able to take your request in a timely manner. We will try to respond within a ten-minute window at the most, so please wait for at least five minutes. If it’s an urgent matter, please consider calling the CPS on-call counselor at (609) 258-3141.
What do we offer?
Princeton Peer Nightline is an anonymous peer listening service. Our listeners are students of Princeton University who have been trained and certified as helpline volunteers. We provide empathetic, non-judgmental support to Princeton University students who wish to share a problem, are in need of information, or just want to talk about whatever is on their mind. Whether it’s relationships, academic stress, a fight with a friend or parent, depression, eating disorders, suicidal thoughts, roommate troubles, or just a really bad day, we’re here to listen and make sure that no student has to face their problems alone.
Peer Nightline volunteers do not provide professional counseling, but rather supportive listening. Students in crisis will be directed to appropriate professional resources including the CPS counselor on call. We highly recommend that students who are experiencing mental health emergencies reach out to the on-call counselor at CPS (609) 258-3141 or to Public Safety at (609) 258-1000.
What happens when I call/chat?
One of our trained peer nightline volunteers will answer the phone/chat. After that, what we talk about is up to you: you can choose to share as much or as little as you like. No matter what you’re dealing with, our peer listeners will be able to provide empathetic support, resources, and a safe space to explore what is on your mind.
Have a question for the Nightline staff? Want to know more or get involved? Have feedback on the Nightline? Send us an email using the form below, or contact us at firstname.lastname@example.org.
(All fields are optional, so feel free to remain anonymous. Just make sure to give us an email address if you’d like a reply. )