During our open hours (see below), chat online by connecting to the chat service at this link. Just sign on, create an anonymous identity, and chat with one of our volunteers.
- Please wait at least five minutes for a response! Sometimes the chat service will tell you that you are connected immediately, but there is a slight delay before we receive your chat request, so please stay online and do not close the window or tab for at least five minutes.
- Please use a computer instead of your phone to chat if possible! We have had a history of interrupted chats due to poor phone connections. If you still want to use your phone to chat, please do not close the chat tab as this will disconnect the chat!
When can I chat?
For the spring 2023 semester, our chat services are available at the following times:
- Sunday 8pm – 10pm
- Monday 8pm – 12am
- Tuesday 8pm – 10pm
- Wednesday 8pm – 10pm
Please watch the residential college listservs for emergency updates in shift times. We try to be as punctual as possible, but server maintenance or volunteers dealing with emergency conflicts may occasionally force us to stop our services suddenly on a given night. We apologize in advance; thank you for understanding!
Occasionally, we may receive a high volume of calls/chats, and we may not able to take your request in a timely manner. We will try to respond within a ten-minute window at the most, so please wait for at least five minutes. If it’s an urgent matter, please consider calling the CPS on-call counselor at (609) 258-3141.
What do we offer?
Princeton Peer Nightline is an anonymous peer listening service made up of Princeton students who have been trained and certified as helpline volunteers. We provide empathetic, non-judgmental support if you want to share a problem, are in need of information, or just want to talk about whatever is on your mind. Whether it’s relationships, academic stress, a fight with a friend or parent, depression, eating disorders, suicidal thoughts, roommate troubles, or just a really bad day, we’re here to listen and make sure that you don’t have to face your problems alone.
Peer Nightline volunteers do not provide professional counseling, but rather supportive listening. Students in crisis will be directed to appropriate professional resources including the CPS counselor on call. We highly recommend that you reach out to the on-call counselor at CPS (609) 258-3141 or to Public Safety at (609) 258-1000 if you are experiencing mental health emergencies.
What happens when I chat?
One of our trained peer nightline volunteers will answer the chat. After that, what we talk about is up to you: you can choose to share as much or as little as you like. No matter what you’re dealing with, our peer listeners will be able to provide empathetic support, resources, and a safe space to explore what is on your mind.